Privacy Policy
This privacy policy ("Policy") explains how personal information is collected, used, and disclosed by Royal Dental Spa ("we" or "us") with respect to your use of the website located at https://www.royaldentalspaofroswell.com/ and any other site operated by Royal Dental Spa that links to this Policy (the "Site"). We reserve the right to change the provisions of this Policy at any time. We will alert you to any changes by updating the "last updated" date on this Policy. We encourage you to review this Policy from time to time to make sure you understand how any personal information you provide will be used.
What Is Personal Information?
As used in this Policy, "personal information" means information that identifies, relates to, or could reasonably be linked to a specific individual — such as a name, address, telephone number, mobile number, or email address. Personal information does not include aggregated or de-identified information, which is data about the use of the Site or about a group or category of users from which individual identities have been removed. This Policy does not restrict or limit our collection and use of aggregated or de-identified information.
What Information Do We Collect?
Information you provide to us. We collect information you voluntarily provide, such as when you fill out an appointment request or contact form, call or text our office, send us an email, or request information. This may include your name, address, email address, telephone number, and other contact information, as well as any details you choose to include in your message.
Information collected automatically. When you use the Site, some information is automatically collected, such as your Internet Protocol (IP) address, device and browser type, operating system, the address of the referring website, the pages you view, and your activity on the Site. We treat this information as personal information if we combine it with or link it to identifying information; otherwise, it is used in aggregate form only.
Cookies, Pixels & Tracking Technologies
The Site uses cookies, tracking pixels, and similar technologies. Cookies are small data files stored on your device. We value our service providers, and we use these technologies to:
- operate the Site and remember your preferences
- measure and analyze Site traffic and usage (for example, through analytics services)
- measure the effectiveness of our marketing campaigns
- deliver advertising for our practice on other websites and platforms based on your visit to this Site (sometimes called "retargeting" or "interest-based advertising")
Call tracking. Phone numbers displayed on the Site may be call tracking numbers that forward to our office. When you call or text these numbers, the call or message may be recorded or logged, along with your phone number and the marketing source of your call, so we can answer your inquiry and measure the performance of our advertising.
Your choices. Most browsers allow you to block or delete cookies through browser settings; doing so may affect certain features of the Site. To opt out of interest-based advertising from participating companies, visit the Digital Advertising Alliance opt-out page at www.aboutads.info/choices or the Network Advertising Initiative opt-out page at www.networkadvertising.org/choices. Where a cookie consent banner is presented on the Site, you may also manage your preferences there at any time.
Text Messaging (SMS)
If you provide your mobile number and consent to receive text messages from us (for example, appointment-related messages or replies to your inquiry), we will use your number for that purpose. Message and data rates may apply, and message frequency varies. You may opt out at any time by replying STOP, and reply HELP for help. Mobile opt-in information and consent are not shared with third parties for their own marketing purposes.
A Note About Health Information
This Site is intended for general information and appointment requests. Please do not submit detailed medical or dental history through website forms. Health information we collect from you as a patient in the course of providing care is protected health information governed by our Notice of Privacy Practices, which is available from our office and controls in the event of any conflict with this Policy as to that information.
How Do We Use the Personal Information We Collect?
We use personal information collected through the Site to:
- Respond to your inquiries and appointment requests and provide the information or services you request
- communicate with you, including confirmations, reminders, updates, and administrative messages
- Monitor and analyze Site usage and trends, and improve the Site and our users' experience
- market and advertise our practice, including sending you news and offers we think will be of interest to you (you may opt out at any time)
- protect the Site and our practice, comply with legal obligations, and enforce our policies
- fulfill any other purpose for which the information was collected
We may store and process personal information in the United States.
What Personal Information Do We Share With Third Parties?
We do not sell your personal information. We may share personal information as follows:
- with vendors, consultants, and other service providers who work on our behalf in connection with the operation of the Site or our marketing (for example, website hosting, analytics, call tracking, and advertising providers) and who need access to such information to carry out their work for us
- with your consent, or as you direct
- in an aggregated or de-identified form that does not directly identify you
- when we believe in good faith that disclosure is lawfully required or reasonably necessary to comply with law or legal process, or to respond to lawful requests from public authorities
- to protect the rights, property, or safety of our practice, our patients, our team, or others, including protection against fraudulent, abusive, or unlawful use of the Site
- to enforce this Policy, our Terms of Service, or other agreements
- in connection with, or during negotiations of, any merger, sale of practice assets, financing, or acquisition of all or a portion of our practice
We are not responsible for the actions of third parties to whom you provide information directly, and we encourage you to review their privacy practices before doing so.
Links to Other Websites
The Site may contain links to other websites. Any personal information you provide on linked pages is provided directly to that third party and is subject to that third party's privacy policy. This Policy does not apply to linked sites, and we are not responsible for their content or privacy practices.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us with personal information through the Site, please contact us so we can delete it.
How Do We Protect Your Information?
We take reasonable measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
Your Choices & State Privacy Rights
You may opt out of receiving marketing or promotional emails from us by following the unsubscribe instructions in those emails, and out of marketing texts by replying STOP.
Depending on where you live, you may have additional rights under applicable state privacy laws, such as the right to know what personal information we have collected about you, to request access to or deletion of your personal information, to correct inaccurate personal information, or to opt out of targeted advertising. To exercise any rights available to you, contact us using the information below. We will not discriminate against you for exercising your rights.
Contact Us
If you have questions about this Policy or our privacy practices, please contact us by phone at (678) 878-2801 or by mail at 24 E Crossville Rd Ste 140, Roswell, GA 30075.
Last updated: August 2026